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Frequently Asked Questions

Frequently Asked Questions About Fly Ambition 620 Shop: Answers You Need

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number on our tracking page or the courier’s website to monitor your package.

What is your return and exchange policy?

We accept returns and exchanges within 15 days of purchase. Items must be unworn, unwashed, and in original packaging. Please visit our Return Policy page for detailed instructions.

Do you offer international shipping?

Yes, we ship worldwide. Shipping rates and delivery times will vary based on your location. Check our Shipping Information page for more details.

How long does it take to process and ship my order?

Orders are typically processed within 2-3 business days. Shipping times vary by location but usually range from 7-15 business days for domestic orders.

Can I change or cancel my order after it has been placed?

We aim to process orders quickly. If you need to change or cancel your order, please contact our customer service team within 24 hours of placing your order.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service immediately with your order number and photos of the item. We will resolve the issue as soon as possible.

Do you offer any discounts or promotions?

Yes, we frequently run sales and offer special promotions. Sign up for our newsletter to receive updates on discounts, promotions, and new arrivals.

How do I know what size to order?

Please refer to our Size Guide available on each product page for detailed measurements and sizing information.

Do you offer gift cards?

Yes, we offer digital gift cards in various denominations. They can be purchased directly on our website and are sent via email.

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